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Terms of Service

Last updated: June 20, 2025
Effective Date: 20/06/2025
Platform Name: VyaapaarNiti

1. Introduction

Welcome to VyaapaarNiti (“we,” “our,” or “us”), India’s most practical business consulting and expert platform. By registering on our platform, Browse, or availing our services, you agree to abide by these legally binding Terms of Service (“Terms”).

If you do not agree to these Terms, please do not use the platform.

2. Scope of Services

VyaapaarNiti offers a technology-driven platform where:

- Clients (business owners/startups) can discover, connect, and engage with pre-verified business experts.
- Experts (consultants, coaches, and specialists) can list their services, accept bookings, and get paid for consultations.

We act as a facilitator and aggregator of professional services, but we do not provide the expert services ourselves.

3. Account Registration & Use

To use the full features of VyaapaarNiti:

- Users must register an account with valid and complete information.
- Users must maintain confidentiality of login credentials.
- Users are fully responsible for activities under their account.

VyaapaarNiti reserves the right to reject or disable accounts that are found to be fraudulent, inactive, or violating any of our policies.

4. Expert Onboarding and Responsibility

All experts must go through our onboarding process which may include:

- Profile verification
- KYC documentation
- Service listing approvals

By becoming an expert on the platform, you agree to:

- Deliver services professionally and ethically
- Abide by any quality, response-time, or feedback requirements as defined by VyaapaarNiti
- Avoid direct dealings with VyaapaarNiti clients outside the platform to bypass service fees

VyaapaarNiti reserves the right to suspend or delist any expert found breaching trust, professionalism, or platform terms.

5. Client Responsibilities

Clients agree to:

- Provide accurate information for bookings
- Pay the agreed amount before service initiation
- Not misuse the platform to harass, spam, or exploit experts

6. Payments, Payouts & Commission

- All payments from clients are collected by VyaapaarNiti in advance.
- Experts will receive payouts directly into their registered bank account on a bi-monthly basis (15th and 30th of every month) after deducting applicable platform commission and taxes.
- VyaapaarNiti may offer special incentives, discounts, or loyalty credits to clients from time to time.

VyaapaarNiti reserves the right to change its commission structure at any time with prior notice to experts.

7. Cancellation, Rescheduling & Refunds

For Clients:

- Cancellations/rescheduling must be done at least 24 hours prior to the scheduled session.
- Refunds will be initiated only in cases where the expert fails to deliver or violates terms. All refunds will be at the discretion of VyaapaarNiti.

For Experts:

- Repeated cancellations or rescheduling may result in penalties, reduced visibility, or suspension.

8. Platform Fees, Taxes & Invoices

- VyaapaarNiti charges a platform fee/commission on every successful transaction.
- Experts are responsible for declaring and paying their own taxes.
- VyaapaarNiti will provide tax invoices for payments made by clients and payout summaries to experts.

9. Prohibited Use

You may not:

- Use the platform for illegal or unethical purposes
- Solicit personal or financial information from other users
- Reproduce, scrape, or reverse-engineer platform content or functionality
- Use any automated means (bots/scripts) to access the platform

Violation of this clause may result in immediate legal action and permanent platform ban.

10. Intellectual Property Rights

All content, materials, frameworks, designs, logos, trademarks, and service workflows are the exclusive intellectual property of VyaapaarNiti.

You may not:

- Copy or reproduce platform content without permission
- Reuse training material, audit formats, or internal tools outside VyaapaarNiti services
- Impersonate or falsely represent association with VyaapaarNiti

11. Limitation of Liability

- VyaapaarNiti only facilitates connections between clients and experts. We are not liable for the direct performance, advice, losses, or damages arising from expert consultations.
- VyaapaarNiti shall not be held responsible for any indirect, incidental, or consequential damages.

12. Confidentiality and Data Protection

- Both clients and experts agree to keep all business-related data and discussions confidential.
- VyaapaarNiti will collect and process personal data in line with our Privacy Policy.

13. Termination & Suspension

We reserve the right to suspend or terminate any account:

- For breach of terms
- If we suspect misuse, fraud, or legal violation
- If requested by legal authority or government agency

You may also delete your account at any time by emailing us at support@vyaapaarniti.com.

14. Amendments to Terms

We may revise these Terms from time to time. Continued use of the platform implies your consent to the updated Terms.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

16. Contact Information

For any questions or concerns, please reach out to us:

Email: support@vyaapaarniti.com